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Written by Administrator
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Sunday, 05 October 2008 15:20 |
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Different project is now available for the call centre. We are call centre recuiter in your Area. |
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Last Updated ( Tuesday, 07 October 2008 21:03 )
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About Us CHITTAGONG CALL CENTRE (call center in Bangladesh) is an IT-enabled services company providing most efficient and cost effective
» Business Process Outsourcing Bangladesh and
» Back office services to clients worldwide.
CHITTAGONG CALL CENTRE brings together world-class resources, software, and expertise to help create valuable relationships between our clients, their customers and their employees. |
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Order Taking ServicesPartner with us and : » Never miss another business opportunity
» Prevent email madness and web rage
» Answer customer questions. On the spot. Live customer service available anytime, anywhere, every time!! Connect your prospects and customers to our specialized customer service representatives
thecallcenterindia.com Communications delivers integrated text messaging and e-commerce customer relationship management (CRM) services to business enterprises 24 hours a day, 7 days a week. |
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Customer Care We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents.
Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries.
Inbound telemarketing outsourcing is different than Customer service outsourcing. It is all call centers, but they are as very different in culture and management Inbound telemarketing requires a call center with a sales culture. Customer Service call centers answer questions and have an infrastructure based on calls answered and resolved. Knowing that and finding the right fit is important.
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Infrastructure Man Power» Over 100+ Work Stations at present with a capacity to increase up to 150.
» Highly skilled & experienced personnel, well conversant with English language
» Round the clock work in 3 shifts on 24/7 basis
» In-house technical support Systems and servers:» More than 100 computers with high speed Pentium 4 processors, 512MBs of DDR each and 17” Samsung
color monitors and 17” TFTs.
» Four Asterisks based server make of IBM.
» Two Database servers make of IBM.
» One Mikrotik based server make of IBM.
» One FTP server (Internal as well external) make of IBM.
» Wireless CISCO (Router) working as a external Gateway with maximum speed up to 108 Mbps.
» SRW-224G4 (REAL SWITCH) with 24 ports make of CISCO
» MP-124 (Audio code with 24 ports).
» direct international lines VOIPs.
» DES- 1024 R (Internal or fake switch with 24 ports) make of CISCO |
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